Discovering your organisation name and resetting your password is fully self-service, either through the mobile app or the main Rotaready log in page using a browser, all you need is your email address.
Organisation name
Your organisation name is the first thing you need when logging in to your Rotaready account, this is usually the name of your employer. Organisation names will always be in lower case and without any spaces.
Discovering your organisation name
Go to the Rotaready login page, online or on the mobile app.
Click Forgot organisation name?
Enter your email address or mobile number
Be sure to select the correct country code.
Rotaready will send you a verification code
Be sure to check your junk/spam folder.
Enter the 6-digit code
You'll then see each employer your account is associated with and their organisation names. You can just click on one to log in.
📌Note: If you haven’t received your verification code, your email or phone number may not match your Rotaready profile. Ask your manager to confirm your details and check that your account is active.
Password
You'll have set up your password when you were first invited to Rotaready by your employer. If you haven't already done this, you won't be able to sign in or reset your password, so follow the steps in your welcome email/text message or ask your employer to invite you again if you've deleted it.
📌Note: Your password setup link expires after 7 days. If it’s expired or your account is inactive, ask your manager to resend the invite or the original activation email.
The magic link will only be effective once. Ensure you complete activation through it promptly. If the link has expired, contact your manager to resend it via the user profile settings in Rotaready.
Reset your password
Go to the Rotaready login page, online or on the mobile app.
Enter your Organisation Name then click Forgot Password.
Enter your email address.
Rotaready will send you a verification code, be sure to check your junk/spam folder.
Enter the 6-digit code.
You'll now be invited to set a new password.
📌Note: If you haven’t received your verification code, your email may not match your Rotaready profile. Ask your manager to confirm your details and ensure your account is active.
If your employer has enabled Single Sign On, this is the case if Rotaready redirects you to your employer's sign-in process, you won't be able to reset or change your password on Rotaready. This is because authentication is handled by your employer, so you'll need to use their provided methods for managing your password.
Change your password
You can change your Rotaready password at any time. We'd encourage you to pick a strong password to ensure your account remains secure.
Change your password on the Rotaready app
You can change your password on the Rotaready app, if you follow the below steps:
Open the Rotaready app then in the Menu select Settings.
Tap Edit Settings then tap Change password
Change your password on the Rotaready website
Click your profile picture or initials in the top-right corner of the screen.
Click Edit preferences.
At the bottom of the dialog, click Change password