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Get technical support

See what support is available to you and how to contact us.

Updated over a week ago

Contact us

There are many avenues for you to reach out to us for support, including live chat, email, or by phone.

Open a live chat conversation

Your Access Digital Assistant is available 24 hours a day. You can search for helpful articles or ask specific questions. Depending on the question, the assistant either answers your question directly, escalating to a human if the answer was not satisfactory, or puts you straight through to a human-led live chat conversation.

To get started, click the assistant icon in the bottom right of your screen, then type your question and let the Access Digital Assistant work its magic.

Send us an email

Email us directly at team@rotaready.com

Contact us by phone

Our phone lines are open 9am to 5pm (GMT), Monday to Friday.

+44 (0) 1206 696454


Other resources

Help Centre

Your Rotaready Help Centre is designed to make finding guidance quick and easy. Select a topic and find your article, or use the search bar at the top to search for what you need help with. This intuitive and searchable knowledge base helps you to find answers quickly without waiting for assistance.

Status Hub

If you’re experiencing issues with your site, visit the service and maintenance dashboard. Here you can see any site outages and stay up to date on the fix.

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