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Matched/unmatched attendance

How auto-matching works to automatically pair up clock-in and clock-out events with the corresponding shifts.

Amelia Andrews avatar
Written by Amelia Andrews
Updated over a week ago

Auto-matching, or matched attendance, is Rotaready's automatic process of marrying up attendance events with shifts. 

This allows you to compare what was planned to happen with what actually happened, side-by-side.

A shift will automatically pair up with a clock-in and clock-out, so long as

  1. The employee of the shift and the attendance is the same

  2. The site/department in which the shift is scheduled matches with the site/department in which the clock-in and clock-out occurred

  3. The clock-in is within 3 hours of the shift's start time, or the clock-out is within 3 hours of the shift's finish time

✅ The threshold of 3 hours is a setting that Rotaready can change for you.

⚡️ Once attendance has matched with a shift, Rotaready can automatically adjust/trim the times according to your organisation's sanitisation rules. When viewing attendance for a day or week, just look at the After sanitisation column to see the adjusted start and finish times.

Unmatched attendance

If a clock-in or clock-out fails to match to a shift, it's called unmatched attendance and appears in its own section for you to deal with. It also appears in your list of attendance issues.

⚠️ Unmatched attendance doesn't get included in sign-off, reports or payroll, so unless it's resolved the worked hours aren't counted.

Clicking Resolve next to unmatched attendance will guide you through the process of amending the attendance or adding a retrospective shift.

A shift exists for the attendance to match with

You could adjust the attendance time to bring it within the auto-matching threshold. Perhaps someone forgot to clock-out and did so a day later. Learn more about how to amend attendance records

So long as one attendance event, either the clock-in or the clock-out, is within the threshold both events will auto-match.

As a last resort, you can adjust the start or finish time of the shift instead.

A shift doesn't exist

If someone clocked-in and out but wasn't scheduled to do so, you'll have to retrospectively add a shift.

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