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Site access

Control what sites or departments a user has access to by changing their site access.

Carl Holloway avatar
Written by Carl Holloway
Updated over 6 months ago

Permission levels determine the functions an employee's user account has access to, while Site Access controls the sites or departments they can view. These two features combined are a powerful way of controlling what someone can see and do within Rotaready.

By default, an employee can only access the site/department associated with their currently active appointment. To grant access to additional sites or departments, you need to modify their site access settings. This is particularly useful for roles such as area managers or head office staff.

⚠️ Depending on your system configuration, the term 'site' can refer to a single physical site or a group of sites. Similarly, 'department' can refer to a specific department within a site or a physical site itself.

Using the Site Access Manager

To update the sites or areas an employee can access:

  • Click Settings from the main navigation

  • Find the site you want to assign to the employee

  • Click the Add employee button

  • Use the search box to find the employee's name

  • Click the Add employee button

  • To revoke an employee's access to a site, click the 'x' button next to their name.

⚠️ Assigning an employee to a site will automatically grant them access to all associated departments.

Customising site access

To customise the specific sites or departments an employee can access:

  • Click Staff from the main navigation

  • Find the employee you wish to modify

  • Click on the Account tab

  • Choose the appropriate Site access option to determine the accessible sites/departments (current site/department only, all sites/departments, or a custom selection)

⚠️ If an employee has been assigned a site via the Site Access Manager settings page, you must revoke their access there first before making any changes here.

❗️If the employee you're modifying is currently logged in, they may need to log out and back in again for the changes to take effect.

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